Each one of our stores handle all of the details for the auctions they list individually.
For specific inquiries about an item you'd like to sell, please use our website to enter
your account and item information. If you are having problems with an auction, please
contact the appropriate Instant Auctions location directly. To find the phone number,
address, or email address for the appropriate store, please visit our
Store Locations page.
Instant Auctions Franchising Information
For franchising information, please email
441 Southland Drive
Lexington, KY 40503 (See Map)
Tel: (859) 272-1001
Toll: 1-866-390-4060
Fax: (859) 514-2613 - Att: Franchise Information
Instant Auctions Company Headquarters
441 Southland Drive
Lexington, KY 40503 (See Map)
Tel: (859) 272-1001
Toll: 1-866-390-4060
Fax: (859) 514-2613
Customer Service:
If you have questions about your item not being on our list, if you've shipped your item and would like to check the status of it, or if you should have received a check and it has not yet arrived, please contact us for details. Also, if you have questions about how our service works and they are not answered in the Frequently Asked Questions section, please feel free to email or call us. We want our customers to understand how it all works and be completely comfortable with our service.
If you are having trouble navigating the web site or if you are experiencing technical issues with parts of it, please let us know so that we can help you and possibly fix any mistakes we have made.
We welcome all types of comments about our site or service and would also like to hear your suggestions on our policies or changes you believe would be beneficial to our customers.